Refund policy

At Viabrence, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we are here to help.

Returns

• Returns are accepted within 30 days of receiving your order.

• Items must be returned in their original condition and packaging.

• We do not charge any restocking fees.

• No final sale items are excluded from returns.

Free Return Shipping

We offer free return shipping on all eligible returns. Once your return request is approved, return instructions will be provided.

Refunds

After receiving and inspecting your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method within a few business days.

Shipping Information

• Handling Time: 1–2 business days

• Delivery Time: 4–6 business days

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Store Name: Viabrence
Address: 233 High Holborn, WC1V 7DN, United Kingdom
Phone: +44 (778) 148-6403
Email: jhuangnyc1@hotmail.com

Contact Page:
Viabrence Contact Us